A bride who demanded a refund after her wedding bouquet went ‘missing’ has been caught out after posting the pictures on her social media.
Jordanne McLaughlin had ordered a £100 bouquet of fake flowers from decor company Forever To Hold in January last year, but claimed the flowers never arrived.
She contacted the co-owner Sarah Weatherill, 34, who runs the business with mother-in-law Lisa Husband, 46, asking for her money back – despite them having proof of postage.
After five months of dispute Sarah refunded the money to Jordanne, Port Glasgow, Scotland, who immediately blocked the florists from contacting her again.
Sarah and her mother-in-law thought no more about the incident until Sarah came across Jordanne’s Facebook profile again on March 10 – and was astonished to see pictures of her clutching the bouquet on her wedding day.
Sarah, from Whitby, North Yorkshire, said: ‘I was so shocked.
‘I bet she thought she’d never be found out but you can’t hide anything any more with social media.
‘To us £100 is a lot of money. But we refunded her because we wanted to keep our customer service reputation.
‘There’s so much out there in the news about businesses scamming brides, but I’ve never heard of a bride who scams a business.’
To make sure it was definitely their bouquet, Sarah contacted the wedding photographer who sent pictures of the flowers for her to confirm she had made them.
She said: ‘I’ve looked back and they’ve got exactly the same hessian wrapping on, exactly the same flowers, exactly the same style, exactly where we placed them.
‘They are our flowers, because we keep photos of all the bouquets we send.’
After confronting Jordanne, Sarah was finally able to get the money back after threatening to contact the police.
Jordanne claimed that the flowers miraculously turned up at her neighbour’s house in July – seven months after they were sent and a month after being given her full refund
She also claimed she hadn’t ‘scammed’ them and the payment had simply ‘gone over her head’.
Jordanne told Sarah she couldn’t afford to pay the full amount and instead offered to pay her £20 a week, but eventually paid in full after being told the incident would be reported to the police.
Sarah, who previously worked full-time as a nanny, started making artificial flower bouquets as a side-job after making her own for her wedding and being inundated with requests from friends.
In 2016 she was forced to quit her nanny job after a heart attack and officially launched Forever To Hold with Lisa.
She said: ‘When I started off I was just a normal business but we’ve built it up from scratch so quickly.
‘We work so hard on it – there’s only me and Lisa and we very rarely get a wage from it.
‘We love what we do. That’s what’s upset us more than anything.
‘ I didn’t think anyone could ever do that.’
Jordanne has since deleted her Facebook page and her husband Sean, also from Port Glasgow, said he had consulted a solicitor.